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TRAI releases draft rules to modernise consumer complaint redressal system

New Delhi: The Telecom Regulatory Authority of India (TRAI) on Thursday released the Draft Telecom Consumers Complaint Redressal (Fourth Amendment) Regulation, 2026, seeking stakeholder comments on proposed changes aimed at modernising and improving the telecom consumer grievance redressal framework. The proposed amendments seek to update the existing complaint handling mechanism in line with evolving modes […]

TRAI releases consultation paper on expansion of public Wi-Fi networks

New Delhi: The Telecom Regulatory Authority of India (TRAI)  has released a consultation paper on the “Proliferation of Public Wi-Fi Networks in India,” aimed at strengthening the country’s public internet infrastructure. The paper reviews the current regulatory framework and highlights key challenges hindering the expansion of public Wi-Fi services. It also invites feedback from stakeholders […]
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