New Delhi: Air India and Air India Express have temporarily suspended flights to and from Jeddah, Riyadh and Dammam until the 24th this month, in view of the prevailing situation in the West Asia region. The airlines said that passengers holding confirmed Air India or Air India Express bookings issued on or before the 15th of October, with travel dates between 9 and 25 October, are eligible for a one-time complimentary date change on their respective airline up to the 10th of November. It said that passengers who do not wish to rebook on the originally preferred sector for a future date may, instead, choose to rebook from an alternative station in the Gulf Cooperation Council (GCC) region served by their respective airline, subject to availability. The flight operator informed that passengers whose flights have been cancelled may also opt for a full refund if they choose not to travel. The airlines have advised affected passengers to contact their respective customer care centres or visit booking offices in India and Gulf countries for assistance with rebooking and refunds. The airlines said they are closely monitoring the situation, and they will keep passengers informed of further developments.
[AIR news]