NEW DELHI, May 7: Facing severe backlash from users, WhatsApp has scrapped its May 15 deadline for users to accept its controversial privacy policy update and said not accepting the terms will not lead to deletion of accounts.
WhatsApp had faced severe backlash over user concerns that data was being shared with parent company Facebook.
A WhatsApp spokesperson said no accounts would be deleted on May 15 for not accepting the policy update.
“No accounts will be deleted on May 15 because of this update and no one in India will lose functionality of WhatsApp either. We will follow up with reminders to people over the next several weeks,” the spokesperson said in an emailed response to a query on Friday.
The spokesperson added that while a “majority of users who have received the new terms of service have accepted them”, some people have not had the chance to do so yet.
However, the company did not clarify the reason behind the decision and did not divulge the number of users who have accepted the terms so far.
In January this year, WhatsApp had informed users about the changes in its terms of service and public policy through an in-app notification. Users were initially given time till February 8 to agree to the new terms in order to continue using the platform.
According to WhatsApp, the key updates include more information about its service and how it processes user data; how businesses can use Facebook hosted services to store and manage their WhatsApp chats; and how WhatsApp partners with Facebook to offer integrations across the company products.
WhatsApp has insisted that the acceptance of the privacy policy update does not expand its ability to share user data with Facebook.
The WhatsApp spokesperson said the company has spent the last few months working to “clear up confusion and misinformation”.
“As a reminder, this update does not impact the privacy of personal messages for anyone. Our goal is to provide information about new options we are building that people will have, to message a business on WhatsApp, in the future,” the spokesperson said.
The company further stated that it will take every opportunity to explain how it protects people’s personal messages and private information.
(Manas Dasgupta)